Last updated: October 1, 2026

These Terms & Conditions apply to all use of nisa.ae and all purchases made through it. By using this website or placing an order, you agree to these terms.

1. About us

This website is operated by [ADD LEGAL BUSINESS NAME], trade licence [ADD TRADE LICENCE NUMBER], located at [ADD BUSINESS ADDRESS, EMIRATE], United Arab Emirates (Nisa, we, us). Contact: info@nisa.ae.

2. Eligibility

You must be at least 18 years old, or use the website under the supervision of a parent or guardian, to place an order.

3. Products and colours

We try to show products, colours and lengths as accurately as possible. Actual shades may vary slightly due to screen settings and lighting. Hair is a natural product, so small differences in texture and colour between batches are normal.

4. Prices and payment

• All prices are shown in UAE Dirhams (AED). VAT is applied where applicable.
• We may change prices at any time, but changes will not affect orders already confirmed.
• Payment can be made by the methods shown at checkout, including cash on delivery.

5. Orders

Your order is an offer to buy. We may accept or cancel an order, for example if an item is out of stock, there is a pricing error, or we suspect fraud. If we cancel a paid order, you will receive a full refund.

6. Delivery

Delivery terms are described in our Shipping Policy. Delivery times are estimates and are not guaranteed.

7. Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy.

8. Product use

Please follow the care and usage instructions provided. We are not responsible for damage caused by incorrect use, chemical treatments, excessive heat or changes made after delivery. If you have a sensitive scalp or a medical condition, consult a professional before use.

9. Intellectual property

All content on this website, including text, images, logos and designs, belongs to Nisa or its licensors and may not be copied or used without our written permission.

10. Limitation of liability

To the maximum extent permitted by UAE law, Nisa is not liable for indirect or consequential losses. Our total liability for any order is limited to the amount paid for that order.

11. Privacy

We handle your personal data according to our Privacy Policy.

12. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of [ADD EMIRATE, e.g. Dubai]. Any dispute will be subject to the courts of that emirate.

13. Changes

We may update these terms from time to time. The latest version will always be available on this page.